Can Do Health & Care - NHS Uncomfortable Truths Report

30 | ICS System Learning: Uncomfortable Truths Reflections Panel: WHY and WHERE do we need to address culture in our health and care system? What would be evidence of progress? Chair: E d Garratt, Chef Executive, NHS Suffolk and North East Essex Integrated Care Board Panel: K irsten Alderson, Chef Executive, Suffolk Family Carers, and Chair, Suffolk and North East Essex VCFSE Assembly Ganesh Baliah, Chief Allied Health Professional, Programme Director and Strategic Equality, Diversity and Inclusion Lead, NHS Suffolk and North East Essex Integrated Care Board Amanda Cherry, Chair of Trustees, Healthwatch Essex Cllr James Reeder, Suffolk County Council Daniel Spooner, Deputy Chief Nurse, West Suffolk NHS Foundation Trust Amanda Takavarasha, Principal Social Worker and Quality Assurance and Practice Development Lead, Suffolk County Council Andy Yacoub, Chief Executive, Healthwatch Suffolk Ed: Listening today has been uncomfortable, but it has been refreshing to have an honest debate. We have talked about the systemic rebellion that is needed, and the courage we need to challenge the established order and do things differently. We need to look at our system’s culture and the effect on our communities. Compassion involves actively leaning into difficult and painful issues to make a difference, being not just ‘Can Do’ but ‘Will Do’. We need to shift left, thinking about how fast and how far, and we need to tackle a range of issues that we have talked about today.