Can Do Health & Care - NHS Uncomfortable Truths Report

Part 1: WHY as system leaders we need to address culture to improve outcomes | 37 Zoë Billingham CBE, Chair, Norfolk and Suffolk NHS Foundation Trust Zoë has spent much of her career inspecting public services to promote improvement, including in Her Majesty’s Inspector of Constabulary and Fire and Rescue Services. She is a lawyer by background and has worked in Whitehall and local government. Zoë has a wealth of experience in supporting public sector organisations to improve, and is committed to making a difference in our communities. Her work on domestic abuse and violence against women and girls has challenged the police and their partners to do better, and she has advocated for better care and access to services for people with mental ill health. Amina Chitembo, Culture Transformation Lead, Suffolk and North East Essex ICS, and Regional EDI Lead for Education and International Recruitment, NHS England Amina is part of the regional Equality, Diversity, and Inclusion Team in NHS England East of England Team, currently working with Suffolk and North East Essex ICS on antiracism and related priorities. Amina’s background is within Workforce Culture Transformation and organisational Development. She holds a PhD in Leadership and Organisational Studies, specialising in internationally recruited staff’s career progression. Nicola Cottington, Chief Operating Officer, West Suffolk NHS Foundation Trust Nicola has worked for 25 years in the NHS across a wide range of services including prison healthcare, walk-in centre, community healthcare and acute hospitals. She is a registered nurse with a clinical background in sexual health. Nicola is passionate about the transformational impact of coaching for leaders, undertaking an advanced diploma in vertical development coaching. She also runs the cancer survivors’ book club and volunteers at Broomfield Hospital breast reconstruction awareness evenings. Melanie Craig, Chief Executive, Suffolk Community Foundation Most of Melanie’s working life has been dedicated to roles in the NHS both nationally and across East Anglia holding board level and senior leadership positions. In September 2022, Melanie joined Suffolk Community Foundation, which is part of a worldwide network of organisations dedicated to supporting local communities, enabling her to fulfil her passion for social justice.