Can Do Health & Care - NHS Uncomfortable Truths Report

Part 1: WHY as system leaders we need to address culture to improve outcomes | 39 Shane Gordon, Director of Strategy, Research and Innovation, East Suffolk and North Essex NHS Foundation Trust (Chair, panel 3) A GP by background, Shane is passionate about improving services, quality and patient experience. Shane has been chief executive of an NHS commissioning organisation, and associate medical director for the East of England NHS, leading local and large-scale service change. He is a founding council member of the East of England Clinical Senate. Shane’s recent strategic initiatives include leadership in the merger to create his current Trust, creating the largest elective orthopaedic centre in England, launching the first Community Diagnostic Centre in the East of England and creating a centre of excellence in robotic- assisted surgery. Wendy Herber, Independent Chair, Healthwatch Suffolk (Chair, Panel 1) After studying Philosophy and Sociology, Wendy spent a number of years working with the Civil Service, Ernst & Young and KPMG. She has spent the last twenty years in the VCFSE, working with frontline charities, volunteer and local VCS infrastructure organisations and local funders. She is passionate about enabling the public, VCFSE and statutory sectors to work more effectively together and was a member of the ICS Board for a number of years. She is now a member of the Suffolk and North East Essex ICS Chairs group and Suffolk Health and Wellbeing board. Harprit Hockley, Director of Culture and Organisational Development, Norfolk and Suffolk NHS Foundation Trust Harprit started a career in communications and engagement in the private sector, joining the NHS in 2009. She was an integral part of the national team responsible for tackling violence, bullying and harassment towards NHS staff, and at the NHS East of England team she created the regional anti-racism strategy. In 2023 Harprit joined Norfolk and Suffolk NHS Foundation Trust as Director of Culture and OD to create positive working cultures and improve belonging and inclusion. She was named one of the most influential HR practitioners by HR Magazine in 2021; in the top 50 leaders creating the workplace of tomorrow by People Management Insight; and as one of the top 50 Black, Asian and Minority Ethnic people in health in the HSJ’s rising stars in 2022. Andrew Kelso, Medical Director, NHS Suffolk and North East Essex Integrated Care Board (Chair, Panel 2) Growing up in Dunblane, he studied at the University of Edinburgh and completed postgraduate training in the same city. He undertook postgraduate research in Experimental Epilepsy, later working as a consultant at Basildon Hospital. He worked for Barts Health from 2012 until May 2022. With a strong commitment towards improving health inequalities and staff wellbeing, he is driven to improve health by developing responsive and safe health services at scale that will deliver the highest quality healthcare to the most people and give colleagues and patients the agency to achieve this.

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